Aurionpro launches a Bank in a Box to reduce branch expansion cost for banks
MUMBAI: AurionproNSE -1.58 % Solutions a global leader in digital innovation, enterprise security and banking solutions, announced its Branch-in-a-Box product, the Virtual Teller Machine (VTM) a fully integrated self-service kiosk for automating 90% of banking transactions at the branch level.
Speaking on the occasion,, “Bank Branches have a dire need to reinvent themselves as cost pressures mount and reducing transaction based revenue force them to downsize and become leaner. The VTM represents a compelling solution to this very challenge,” said, Raj Menon, Head of Customer Experience Solutions, Aurionpro.
Explaining the utility of the product, Menon said that in the future, branches will focus less on transaction driven revenue and more on relationship based sales, service and consultancy, the branch itself will get leaner, more automated with a retail centric ambience that stimulates customer engagement.
The VTM helps in migrating routine transactions like eKYC, account opening, passbook and statement printing, video assistance, bill payment, cash and cheques (single and bunched) deposit, cheque account summary, cash withdrawal, personalised instant card issuance, activation and replacement from the branch to the teller machines.