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Business Intelligence & Analytics Tools

Home > Business Intelligence & Analytics Tools

Business Intelligence & Analytics Tool

Aurionpro’s business intelligence (BI) module generates up-to-date insights about each and every piece of the customer journey. Right from the time customer enters into the branch till the time he is waiting in the queue for his turn to the time he is out from the entire process. We collect abundance of data from the entire journey but data turns useful to the organisation only when clear insights can be deducted out of it.

Benefit With Reporting Tools and Dashboard

  1. You know the real story behind your outlets
  2. What are your best performing branches in terms of customer satisfaction
  3. Which branch attracts the maximum customers or which one has your highest VIP customers.
  4. Not just with respect to overall branches performance you can also track your employees productivity tap individual performance of each employee
  5. Define customer behavior, employee productivity, best performing and worst performing branches

Following are the Analytics Tool

Aurionpro’s business analytics and intelligence solutions can help organizations use data to improve the level of personalization offered to consumers businesses can add a new level of innovation and sophistication to interact with their end customers.

Walk-in Analysis

Service Summary Report

Ticket Detail Report

Employee Productivity Report

Service Time Report

Month wise or Day wise report

Wait Time Report

Customer Feedback Report

Benefits

Reduce Operational Cost

Increase Productivity

Enhance Customer Experience

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