Monetize your customer’s wait time

OptiQ is a complete branch transformation engine designed to set you apart from your competitors. OptiQ infuses real-time branch analytics and dynamic customer intelligence while providing visibility, insight and answers for streamlining customer flows.

OptiQ generates new streams of revenue, accelerates productivity and optimizes resources while streamlining customer flows. OptiQ’s modular architecture provides unprecedented scalability to consolidate data from hundreds of locations. Banks, retailers, and other businesses looking for a best-in-class electronic queue management system to improve efficiency and enhance customer service can find an answer with OptiQ.

Features

One touch re-store feature ensuring minimum downtime

Mobile Alerts or notification on LED screens

Flexibility to opt for SAAS based solutions with BYOD option

Supports low bandwidth as well as low latency on hub & spoke and centralized architecture

360 degree view of counter sales and operational efficiency

Built-in security adhering to global financial security standards

Low TCO and zero hidden cost

API based integration for 3rd party applications

Why OptiQ

Adopted by some of the world’s largest banks known for setting the highest standards in customer service

1

World’s largest single customer installation of 3000 units and is still growing

2

Managing traffic of a branch with daily footfall of 9000

3

Combine OptiQ with best of class software to truly create an Immersive Customer Experience

Digital Signage Solution

Floor Jockey

InstaView

Q on mobile

Skill Match

Proximity Marketing

Health Monitoring

Learn at Work

Appointment Based Module