Map customers journey even before they visit the branch using Mobile based virtual ticketing
Map customers journey even before they visit the branch using the Mobile or web based virtual ticketing.
One of the largest bank of India is using the Queue Management App solution to map measure and manager their customer’s entire journey on this Omni channel platform
KEY FEATURES
- Single or multiple services of your choice
- Facilitate with expected waiting time
- Option to view map with business hours of the branch is available
- Analysis & customer journey mapping
- Online Appointment booking
- SMS / Text Message notifications
Q-on Mobile Process flow
Choose services
Locate nearest branches
Get virtual ticket
Activate virtual queue ticket
Process Flow
Our Solutions
OptiQ – Queue Management System
OptiQ – queue management system, is a complete branch transformation …
Iserve – Self Service Kiosk
Iserve – The most comprehensive and largest array of self-service terminals …
Insight – Customer Feedback System
Insight – customer intelligence platform that provides a dynamic set of real-time …
Experia – Digital Signage Solution
Experia is the next generation platform for managing digital signage …
Benefits
Enhance customer experience
Improve operational efficiency and resilience
