Creating an unmatched customer experience with a higher degree of automation
Real Estate being an asset class demands specialized skills and buyers need a higher degree of diligence before entering into property agreements. Therefore, to be successful in the highly competitive real estate industry, brands are looking to “enhance their customer relationships” by adopting technology which in fact, can be a catalyst to transform operating businesses and advance productivity.
With Advancement of technology real estate brands today can automate processes on to a Self Service Kiosk (digital platforms ) and implement Queue Management System. Which give more flexibility to their agents to spend more time focusing on their customer needs saves their great time on administration process and would also aid in speeding up the entire transaction lifecycle.
Customer Journey Management in real Estate
OptiQ – Queue Management System
OptiQ – queue management system, is a complete branch transformation engine designed to set you apart from your competitors.
Insight – Customer Feedback System
Insight – customer intelligence platform that provides a dynamic set of real-time tools for gathering, tracking and analyzing customer responses.